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Please be aware this is a Council Tax and Benefits Help site only. Updated: Tuesday, 16th November 2021 If you are looking for help on any other service please go to the council website.

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How do I apply for exemption from council tax as I am a student? Updated: Friday, 14th July 2017 In order to qualify, a student must be: Attending a university or college course which lasts for at ... Council tax and benefits Council tax
If I rent from a private landlord, will you pay my full rent? Updated: Friday, 14th July 2017 If you're a private tenant renting property or a room from a private landlord and you're on a ... Council tax and benefits Housing Benefits
How do I apply for single person discount on my council tax? Updated: Friday, 14th July 2017 To apply for single person discount you will need to fill in the online form. Please click 'Ap... Council tax and benefits Council tax
What is Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 Discretionary Housing Payments (DHP) are additional payments to people who are in receipt of housing... Council tax and benefits Housing Benefits
I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online using the self serve moves form by clicking her... Council tax and benefits Council tax
Can I check my council tax balance I think I have overpaid? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an... Council tax and benefits Council tax
Where do I find my council tax account number? Updated: Friday, 14th July 2017 You will find your account number on your bill. Council tax and benefits Council tax
What will my council tax be for a band F property? Updated: Friday, 14th July 2017 To establish the annual council tax for a property, please click 'calculate your council tax'. Council tax and benefits Council tax
Am I affected by Bedroom tax? Updated: Friday, 14th July 2017 Your housing benefit could be reduced if you live in council or social housing and have a spare bedr... Council tax and benefits Housing Benefits
How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: Post: Vale of White Ho... Council tax and benefits Housing Benefits