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- Can I set up a direct debit to pay my council tax?
Updated: Friday, 14th July 2017
Yes you can by clicking on Direct Debit; please have your bank account details to hand. Direct Debit...
- Can I check my council tax balance I think I have overpaid?
Updated: Friday, 14th July 2017
Please register/sign into your online account. This allows you to manage your council tax account an...
- I have not received my bill, can you tell me what the monthly instalments are?
Updated: Friday, 14th July 2017
Please register/sign into your online account. This allows you to manage your council tax account an...
- I've moved within Vale of White Horse but am not receiving any correspondence or council tax bills from the council?
Updated: Friday, 14th July 2017
Please notify the council about a change of address online by clicking on 'Change of Address'...
- When is my council tax due?
Updated: Friday, 14th July 2017
Please register/sign into your online account. This allows you to manage your council tax account an...
- Why have I not received my bill, I have not made any payment for March?
Updated: Friday, 14th July 2017
Please register/sign into your online account. This allows you to manage your council tax account an...
- What are the online bank details needed for making an online payment of council tax?
Updated: Monday, 12th March 2018
You can make council tax payments via online banking to: ...
- Why was my direct debit recalled?
Updated: Friday, 14th July 2017
This could have happened for a number of reasons:
Not enough funds in your bank account
Bank accoun...
- What is the complaints address?
Updated: Friday, 14th July 2017
Please use the online complaints form by clicking on here.
- There is a dispute with liability start dates for a tenant in the property what do I do?
Updated: Friday, 14th July 2017
Send a copy of the signed tenancy agreement to:
Email:vowh.counciltax@secure.capita.co.uk ...