11. Am I affected by Bedroom tax? Updated: Friday, 14th July 2017 Your housing benefit could be reduced if you live in council or social housing and have a spare bedr...
12. How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: Post: Vale of White Ho...
13. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
14. How do I apply for Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 Applications for Discretionary Housing Payment (DHP) should be made using the form on the Vale of Wh...
15. Can I set up a direct debit to pay my council tax? Updated: Friday, 14th July 2017 Yes you can by clicking on Direct Debit; please have your bank account details to hand. Direct Debit...
16. How can I pay my council tax online? Updated: Friday, 14th July 2017 To make a payment online please click here. You will need your council tax account reference to hand...
17. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
18. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to:       &#...
19. How do I get housing benefit? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...
20. How do I report benefit fraud? Updated: Friday, 14th July 2017 You are able to report fraud confidentially online. Or you can report it by calling the Vale of Whit...