11. How do I apply for Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 Applications for Discretionary Housing Payment (DHP) should be made using the form on the Vale of Wh...
12. If I rent from a private landlord, will you pay my full rent? Updated: Friday, 14th July 2017  If you're a private tenant renting property or a room from a private landlord and you're on a ...
13. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
14. How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: Post: Vale of White Ho...
15. Can I check my council tax balance I think I have overpaid? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
16. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
17. How much is my council tax? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
18. What is Local Housing Allowance (LHA)? Updated: Friday, 14th July 2017 If you're a private tenant renting property or a room from a private landlord and you're on a low in...
19. When is my council tax due? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
20. How do I qualify for Council Tax Support (CTS)? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply click on 'housing benefi...