1. If I rent from a private landlord, will you pay my full rent? Updated: Friday, 14th July 2017  If you're a private tenant renting property or a room from a private landlord and you're on a ...
  2. When is my council tax due? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  3. I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online using the self serve moves form by clicking her...
  4. Can I set up a direct debit to pay my council tax? Updated: Friday, 14th July 2017 Yes you can by clicking on Direct Debit; please have your bank account details to hand. Direct Debit...
  5. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
  6. What is council tax? Updated: Friday, 14th July 2017 Council tax is a contribution that you must make to help pay for local services. There is one bill f...
  7. Am I affected by Bedroom tax? Updated: Friday, 14th July 2017 Your housing benefit could be reduced if you live in council or social housing and have a spare bedr...
  8. How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: Post: Vale of White Ho...
  9. Can I check my council tax balance I think I have overpaid? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  10. What is Local Housing Allowance (LHA)? Updated: Friday, 14th July 2017 If you're a private tenant renting property or a room from a private landlord and you're on a low in...