31. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
32. How do I qualify for Council Tax Support (CTS)? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply click on 'housing benefi...
33. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...
34. When is my council tax due? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
35. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to: Email:vowh.counciltax@secure.capita.co.uk ...
36. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
37. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder
38. Why have I not received my bill, I have not made any payment for March? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
39. What is my current award of housing benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the Vale of White Horse webpage and follow ...
40. I think I have an outstanding instalment, how can I check? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...