1. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
  2. How do I get housing benefit? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...
  3. What is housing benefit? Updated: Friday, 14th July 2017 Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
  4. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.
  5. How do I report benefit fraud? Updated: Friday, 14th July 2017 You are able to report fraud confidentially online. Or you can report it by calling the Vale of Whit...
  6. What is my current award of housing benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the Vale of White Horse webpage and follow ...
  7. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
  8. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to: Email:vowh.counciltax@secure.capita.co.uk ...
  9. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder
  10. What are my monthly instalments ? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...