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- What is a House in Multiple Occupation?
Updated: Friday, 14th July 2017
A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
- How do I get housing benefit?
Updated: Friday, 14th July 2017
You can apply for housing benefit or council tax reduction online.
To apply for housing benefit or c...
- What is housing benefit?
Updated: Friday, 14th July 2017
Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
- What is the complaints address?
Updated: Friday, 14th July 2017
Please use the online complaints form by clicking on here.
- How do I report benefit fraud?
Updated: Friday, 14th July 2017
You are able to report fraud confidentially online. Or you can report it by calling the Vale of Whit...
- What is my current award of housing benefit?
Updated: Friday, 14th July 2017
Please register/sign into MyAccount. Click 'Register' on the Vale of White Horse webpage and follow ...
- Why was my direct debit recalled?
Updated: Friday, 14th July 2017
This could have happened for a number of reasons:
Not enough funds in your bank account
Bank accoun...
- There is a dispute with liability start dates for a tenant in the property what do I do?
Updated: Friday, 14th July 2017
Send a copy of the signed tenancy agreement to:
Email:vowh.counciltax@secure.capita.co.uk ...
- How do I find out the figures for my ground rent and service charge for my property?
Updated: Friday, 14th July 2017
Check with your Landlord/Lease Holder
- What are my monthly instalments ?
Updated: Friday, 14th July 2017
Please register/sign into your online account. This allows you to manage your council tax account an...