1. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...
  2. Why have I not received my bill, I have not made any payment for March? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  3. How do I get housing benefit? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...
  4. What is housing benefit? Updated: Friday, 14th July 2017 Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
  5. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to:       &#...
  6. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder
  7. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to: Email:vowh.counciltax@secure.capita.co.uk ...
  8. How do I report benefit fraud? Updated: Friday, 14th July 2017 You are able to report fraud confidentially online. Or you can report it by calling the Vale of Whit...
  9. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.
  10. What are my monthly instalments ? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...