1. I have not received my bill, can you tell me what the monthly instalments are? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  2. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
  3. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to: Email:vowh.counciltax@secure.capita.co.uk ...
  4. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
  5. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder
  6. How much is my council tax? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  7. Why have I not received my bill, I have not made any payment for March? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  8. What is my current award of housing benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the Vale of White Horse webpage and follow ...
  9. When is my council tax due? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  10. I think I have an outstanding instalment, how can I check? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...