31. How do I qualify for Council Tax Support (CTS)? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply click on 'housing benefi...
32. What is my current award of housing benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the Vale of White Horse webpage and follow ...
33. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
34. What is housing benefit? Updated: Friday, 14th July 2017 Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
35. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
36. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.
37. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to: Email:vowh.counciltax@secure.capita.co.uk ...
38. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...
39. What are my monthly instalments ? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
40. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder