1. How do I apply for Local Housing Allowance (LHA)? Updated: Friday, 14th July 2017 You can apply for local housing allowance online. To apply for local housing allowance you will need...
  2. How can I pay my council tax online? Updated: Friday, 14th July 2017 To make a payment online please click here. You will need your council tax account reference to hand...
  3. How much benefits can I get? Updated: Friday, 14th July 2017 The best way to determine how much benefit you may receive please follow the link to the benefits ca...
  4. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
  5. I've moved within Vale of White Horse but am not receiving any correspondence or council tax bills from the council? Updated: Friday, 14th July 2017 Please notify the council about a change of address online by clicking on 'Change of Address'&#...
  6. Why have I not received my bill, I have not made any payment for March? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  7. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to:       &#...
  8. How do I qualify for Council Tax Support (CTS)? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply click on 'housing benefi...
  9. How do I report a change in my living arrangements for housing benefits and council tax support? Updated: Friday, 14th July 2017 To report a change in living arrangements please check the Benefits - household change webpage for i...
  10. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...