1. What is council tax? Updated: Friday, 14th July 2017 Council tax is a contribution that you must make to help pay for local services. There is one bill f...
  2. I've moved within Vale of White Horse but am not receiving any correspondence or council tax bills from the council? Updated: Friday, 14th July 2017 Please notify the council about a change of address online by clicking on 'Change of Address'&#...
  3. How do I report benefit fraud? Updated: Friday, 14th July 2017 You are able to report fraud confidentially online. Or you can report it by calling the Vale of Whit...
  4. What is housing benefit? Updated: Friday, 14th July 2017 Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
  5. I have not received my bill, can you tell me what the monthly instalments are? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  6. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to:       &#...
  7. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.
  8. How do I report a change in my living arrangements for housing benefits and council tax support? Updated: Friday, 14th July 2017 To report a change in living arrangements please check the Benefits - household change webpage for i...
  9. How do I get housing benefit? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...
  10. How much benefits can I get? Updated: Friday, 14th July 2017 The best way to determine how much benefit you may receive please follow the link to the benefits ca...