21. Am I affected by Bedroom tax? Updated: Friday, 14th July 2017 Your housing benefit could be reduced if you live in council or social housing and have a spare bedr...
22. Why have I not received my bill, I have not made any payment for March? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
23. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
24. What is my current award of housing benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the Vale of White Horse webpage and follow ...
25. I've moved within Vale of White Horse but am not receiving any correspondence or council tax bills from the council? Updated: Friday, 14th July 2017 Please notify the council about a change of address online by clicking on 'Change of Address'&#...
26. How can I pay my council tax online? Updated: Friday, 14th July 2017 To make a payment online please click here. You will need your council tax account reference to hand...
27. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to:       &#...
28. How much benefits can I get? Updated: Friday, 14th July 2017 The best way to determine how much benefit you may receive please follow the link to the benefits ca...
29. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...
30. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...